15" MacBook Pro (early 2013; Retina) locking up hard and autorebooting.

Post by Ant
Hello.
I have an used 15" MacBook Pro (early 2013; Retina; 2.4 Ghz Intel Core
i7; 16 GB of RAM 1600 MHz DDR3; NVIDIA GeForce GT 650M 1 GB of VRAM; 250
GB SSD; Mac OS X v10.10.5 [Yosemite]) that is locking up hard and
autorebooting once in a while. It has been happening since summer 2015.
I think it is only happening when it is heavily used in the warm and hot
weathers (~80F degrees indoor for today's crash) like when I use 64-bit
Windows 7 EE SP1 VM in VMware Fusion. I can feel heat on the keyboard
case and from the keys so I assume it is heat related.
I did not have any problems when it was cold like in the 60-70F degrees
indoor. In the past, I have seen this happen. I even saw one time
showing a kernel panic on screen.
Is there a way to check with stress test (e.g, Prime95) like in Windows?
I checked with CheckMyApp and it shows both side fans spinning over 2K
RPMs. Even forcing 5K RPMs work loudly so the fans do work so I doubt it
is a fan issue.
Thank you in advance. :)

Have you checked to see if it is part of the recall?:

<https://www.apple.com/support/macbookpro-videoissues/>

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JR

Ant

2016-02-12 17:37:43 UTC

Post by Jolly Roger
<https://www.apple.com/support/macbookpro-videoissues/>

Hmm, it asks about the purchase date since I got it from someone (not a
store). I will have to ask that. Is there another way to check?

Jolly Roger

2016-02-12 17:54:22 UTC

Post by Jolly Roger
<https://www.apple.com/support/macbookpro-videoissues/>

Hmm, it asks about the purchase date since I got it from someone (not a
store). I will have to ask that. Is there another way to check?

When I went to that page, I just entered the hardware serial number, and
it figured out the rest on its own. Did you try that?

--
E-mail sent to this address may be devoured by my ravenous SPAM filter.
I often ignore posts from Google. Use a real news client instead.

JR

Ant

2016-02-12 20:28:40 UTC

Post by Jolly Roger
<https://www.apple.com/support/macbookpro-videoissues/>

Hmm, it asks about the purchase date since I got it from someone (not a
store). I will have to ask that. Is there another way to check?

When I went to that page, I just entered the hardware serial number, and
it figured out the rest on its own. Did you try that?

for
a screen capture after entering the serial number (blurred most of it)
from Mac OS X v10.10.5 (Yosemite)'s "About This Mac".

Jolly Roger

2016-02-12 22:36:44 UTC

Post by Jolly Roger
<https://www.apple.com/support/macbookpro-videoissues/>

Hmm, it asks about the purchase date since I got it from someone (not a
store). I will have to ask that. Is there another way to check?

When I went to that page, I just entered the hardware serial number, and
it figured out the rest on its own. Did you try that?

I clicked on the link in "Use the "Check your Coverage" tool on the
Apple Support site to determine if your MacBook Pro model matches the
list of affected products below. Sample results: ..." that went from
https://selfsolve.apple.com/agreementWarrantyDynamic.do to
https://checkcoverage.apple.com/ ... http://i.imgur.com/skSToNs.png for
a screen capture after entering the serial number (blurred most of it)
from Mac OS X v10.10.5 (Yosemite)'s "About This Mac".

Interesting. Where did you get that serial number exactly? Are you sure you
didn't introduce a typo?

Otherwise, I guess you'll need to find out the purchase date somehow.

--
E-mail sent to this address may be devoured by my ravenous SPAM filter.
I often ignore posts from Google. Use a real news client instead.

JR

Ant

2016-02-13 02:24:38 UTC

Post by Jolly Roger
<https://www.apple.com/support/macbookpro-videoissues/>

Hmm, it asks about the purchase date since I got it from someone (not a
store). I will have to ask that. Is there another way to check?

When I went to that page, I just entered the hardware serial number, and
it figured out the rest on its own. Did you try that?

Interesting. Where did you get that serial number exactly? Are you sure you
didn't introduce a typo?

I copied and pasted from Mac OS X v10.10.5 (Yosemite)'s "About This Mac
like I said earlier. ;)

Post by Jolly Roger
Otherwise, I guess you'll need to find out the purchase date somehow.

Yeah. :(

Jolly Roger

2016-02-13 02:54:56 UTC

Post by Jolly Roger
<https://www.apple.com/support/macbookpro-videoissues/>

Hmm, it asks about the purchase date since I got it from someone (not a
store). I will have to ask that. Is there another way to check?

When I went to that page, I just entered the hardware serial number, and
it figured out the rest on its own. Did you try that?

Interesting. Where did you get that serial number exactly? Are you sure you
didn't introduce a typo?

I copied and pasted from Mac OS X v10.10.5 (Yosemite)'s "About This Mac
like I said earlier. ;)

Thanks; though technically you said you "entered" it; so I wasn't sure
if you had typed it. Just checking to be sure. ; )

Post by Jolly Roger
Otherwise, I guess you'll need to find out the purchase date somehow.

Yeah. :(

Shouldn't be too hard. Did you get it on eBay from a stranger, or from a
friend?

--
E-mail sent to this address may be devoured by my ravenous SPAM filter.
I often ignore posts from Google. Use a real news client instead.

JR

Ant

2016-02-13 18:27:02 UTC

In comp.sys.mac.hardware.misc Jolly Roger <***@pobox.com> wrote:
...